Edinburgh: 0131 337 9990  Glasgow: 0141 378 0027

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Postponement

Postponements Due To Coronavirus Pandemic

We understand that this is a distressing time for all of our wedding couples who have been affected by Coronavirus and we will do our best to help with this. In the event that your wedding requires to be cancelled due to concerns or government restrictions related to COVID-19 we will attempt to move your booking to a future date or put your order on hold to be rescheduled once you have a new date.

Please click one of the following links, depending on your booking type:

Wedding Cakes Booked using a Voucher

We have now put a stop on any voucher purchased wedding cakes rescheduling for 14 days. We understand the concerns of our couples. We are trying to find a solution to help cover or reduce the additional cost associated with giving you a new date. We will update everyone affected on the 8th April 2020 with hopefully a better solution. Please bear with us we are trying our very best for each customer during this difficult time. If you have paid a postponement fee already to move a date, once we have a solution, any monies overpaid will be refunded.  

Bespoke Wedding Cakes (wedding cakes purchased without discounts, promotions or vouchers)

Our stores are closed for collections and the delivery service for this type of cake has also been cancelled until the end of May. These can be re-booked free of charge for a future date on the basis that the original contract is still adhered to with the balance being paid at the original date it would have been due for your original booking. Please contact us on 0131 337 9990 or 0141 378 0027 to either rearrange your date.

 

Occasions Cakes Booked using a Voucher

Our stores are closed for collections so any bookings for dates before the end of May are currently cancelled. These can be re-booked for a future date once our stores reopen, and we will extend these vouchers for use until 30th November 2020.

 

Occasions Cakes (occasions cakes purchased without discounts, promotions or vouchers)

Our stores are closed for collections and the delivery service for this type of cake has also been cancelled until the end of May. These can be re-booked free of charge for a future date once our stores reopen, and are valid for either re-booking or store credit which will be valid until 20th December 2021. Please contact us on 0131 337 9990 or 0141 378 0027 to either rearrange your date or have a store credit issued.

 

Cupcakes or Cakepops Booked using a Voucher

Our stores are closed for collections so any bookings for dates before the end of May are currently cancelled. Please don’t worry about your voucher expiring, as we will extend these for use until 30th November 2020.